Courier insurance

Public Liability Insurance for Couriers

For a courier, most of the liability risk is not on the road. It is in the ninety seconds at each end of the trip: on a loading dock, in a lift, through a customer's front door or reversing in a tight car park. Motor cover deals with the driving. Public liability deals with everything that happens once you stop.

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Cover

What delivery drivers insurance covers

The Risk Is at the Delivery Point

A dropped consignment through a shop window, a trolley into a lift door, a pallet jack over someone's foot. These are the everyday courier liability claims, and none of them happen while the vehicle is moving, which is why motor cover does not answer for them.

Site Access Usually Requires It

Warehouses, depots, hospitals and construction sites commonly will not let you past the gate without evidence of public liability at a stated limit. In practice the policy is less an insurance decision than a condition of being able to take the work at all.

Certificates of Currency, Before You Need Them

Head contractors and platforms ask for a one-page confirmation from the insurer showing your limit and period. Having it ready is often what decides whether you can accept a contract this week, so it is worth arranging before a client asks rather than after.

Defence Costs Are the Hidden Half

Even a claim that goes nowhere costs money to defend, and legal costs can rival the damages on a modest incident. Public liability covers the defence as well as the payout, which for a sole operator is frequently the more valuable half of the policy.

Where the Limit Should Sit

Twenty million is the common contractual requirement in Australian transport and logistics, with ten million still accepted in some settings. Going below what your contracts specify saves very little and can put you in breach, so we set the limit against the work you actually want.

Cover, limits and examples shown are general in nature and subject to eligibility, underwriting and the terms of the issued policy.

5.0 from 250+ Google reviews

Reviews are for Stonewell Insurance, the business behind Courier Cover. Authorised Representative of McLardy McShane Partners Pty Ltd (AFSL 232987).

FAQ

Delivery drivers insurance questions.

Speak with our team on 1300 080 323.

Do courier drivers need public liability insurance?
In practice, yes. It is not legally compulsory in the way compulsory third party motor is, but most head contractors, freight platforms and delivery sites require it before they will engage you or let you on site. It also covers the incidents your motor policy cannot, which is most of what actually goes wrong.
Isn't my vehicle insurance enough?
No. Motor cover responds to the use of the vehicle. Once you are out of the cab and moving freight on foot, on a trolley or in a lift, you are outside it. That gap is exactly where courier liability claims cluster, so the two policies are complements rather than alternatives.
How much public liability cover do couriers need?
Twenty million is the common requirement across Australian transport and logistics, and ten million is still accepted in some settings. The right answer is whatever your contracts specify, because holding less can put you in breach. Tell us the work you want and we will set the limit against it.
Does public liability cover damage to the goods I am carrying?
Generally no, and this catches people out. Goods in your care, custody or control are usually excluded from public liability precisely because they are the subject of a different product. Freight is covered by carriers liability or goods in transit, not by your liability policy.

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Courier Cover is a trading name of Stonewell Insurance Pty Ltd (ABN 23 645 965 699), Corporate Authorised Representative No. 1285612 of McLardy McShane Partners Pty Ltd (ABN 14 064 465 309, AFSL 232987).